Shipping times may vary based on your location and the specific product you've ordered. Typically, our estimated delivery times range from3 to 5 days for domestic orders, while international shipping might take a bit longer due to customs and distance, averaging between 14 days. Please note that some items, especially custom or handcrafted pieces, may require additional time for production before shipment. Rest assured, we work tirelessly to expedite the process without compromising on the quality and authenticity of your order. Upon placing your order, you'll receive a confirmation email detailing the expected delivery window. Additionally, you can track your package using the provided tracking number once your order is on its Viking voyage to your address.

At VIKING BUFF, we aim to keep you informed and engaged throughout the journey of your Viking treasure to your doorstep. Tracking your order is simple and accessible: 1. **Order Confirmation Email:** Upon placing your order, you'll receive a confirmation email containing your order details and a unique order number. 2. **Shipping Notification:** Once your order sets sail, you'll receive a shipping notification email. This message will include a tracking number and a link to our tracking page. 3. **Customer Support:** Should you encounter any difficulties tracking your order or have specific inquiries, our dedicated customer support team is at your service. Reach out via email and we'll swiftly assist you in tracking your Viking treasure. Rest assured, we understand the anticipation of your delivery and are committed to providing transparent and accessible tracking information to ensure a smooth and exciting journey for your order from our artisans' hands to yours.

Absolutely, leaving a product review is an excellent way to share your experience and thoughts about your Viking-inspired treasure from VIKING BUFF. Here's how you can leave a review: Visit the Product Page: Head to the product page of the item you've purchased. Find the Review Section: Scroll down the product page to locate the "Customer Reviews" or "Reviews" section. Write Your Review: Click on the "Write a Review" or similar button. You'll typically find a form where you can rate the product, leave comments, and even upload photos if you'd like to showcase your new Viking artifact in action. Submit Your Review: Once you've written your review and rated the product, submit it. Please note that some platforms might require you to log in or verify your purchase before leaving a review. Your feedback is invaluable to us and fellow Viking enthusiasts. It helps us continually improve our offerings and assists potential customers in making informed decisions about their purchases. Thank you for taking the time to share your experience with VIKING BUFFand the wider Viking community!

Certainly, we understand that plans can change. If you wish to cancel your order, please follow these steps: Contact Customer Support Immediately: Reach out to our customer support team as soon as possible. You can do this via email, live chat, or phone. Provide your order number and details to expedite the process. Cancellation Eligibility: Depending on the status of your order, we'll assess if it's eligible for cancellation. If the order hasn’t been processed or shipped, we’ll do our best to accommodate your request. Confirmation of Cancellation: Once your order cancellation is confirmed, we'll issue a refund following our refund policy guidelines. Please note that it might take a few business days for the refunded amount to reflect in your account, depending on your bank or payment method. Do keep in mind that customized or specially commissioned items may have specific cancellation policies due to their personalized nature. Our customer support team will guide you through the process and address any concerns or queries you might have about canceling your order. We strive to make the cancellation process as smooth as possible while ensuring a seamless and enjoyable shopping experience at VIKING BUFF.